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Service Advisor

Company: Bradley Ford Lincoln
Location: Lake Havasu City
Posted on: May 3, 2021

Job Description:

Bradley Ford Lincoln is looking for a Service Advisor. Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

We offer: Medical and Dental 401K Plan Competitive Wages Paid time off and Vacation Growth opportunities

Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Responsibilities: * Meet & Greet Customers * Create & Track Repair orders, advising customers regarding needed repairs and/or services. * Communicate with Technicians and/or Parts Department to facilitate repairs. * Communicate with warranty companies, either Ford Motor Company or aftermarket companies to obtain approvals for repairs. * This position is a commison based position.

Qualifications: * Ability to multi task and work in a fast paced environment . Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

Keywords: Bradley Ford Lincoln, Lake Havasu City , Service Advisor, Other , Lake Havasu City, Arizona

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