Company: Bradley Ford Lincoln
Location: Lake Havasu City
Posted on: May 3, 2021
Bradley Ford Lincoln is looking for a Service Advisor. Initiates
automotive services and repairs by ascertaining performance
problems and services requested; verifying warranty and service
contract coverage; developing estimates; writing repair orders;
maintaining customer rapport and records.
We offer: Medical and Dental 401K Plan Competitive Wages Paid
time off and Vacation Growth opportunities
Maintains customer rapport by explaining estimates and expected
return of vehicle; obtaining customer's approval of estimates;
obtaining and providing contact telephone numbers; answering
questions and concerns; arranging towing and temporary
transportation. Maintains automotive records by recording problems
and corrective actions planned. Updates job knowledge by
participating in educational opportunities; reading manufacturers'
publications. Enhances organization reputation by accepting
ownership for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments.
Responsibilities: * Meet & Greet Customers * Create & Track
Repair orders, advising customers regarding needed repairs and/or
services. * Communicate with Technicians and/or Parts Department to
facilitate repairs. * Communicate with warranty companies, either
Ford Motor Company or aftermarket companies to obtain approvals for
repairs. * This position is a commison based position.
Qualifications: * Ability to multi task and work in a fast paced
environment . Equipment Maintenance, Lifting, Problem Solving,
Reporting Research Results, Quality Focus, Productivity,
Estimating, Product Knowledge, Customer Service, Problem Solving,
Keywords: Bradley Ford Lincoln, Lake Havasu City , Service Advisor, Other , Lake Havasu City, Arizona
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